Experience in Property Management:

• Years of Experience: 26 years in the multi-family industry, managing a conventional portfolio across Louisiana and New Mexico, demonstrating expertise in diverse market conditions and resident demographics.

• Specialization: Leadership in multifamily residential properties and management.

• Geographical Coverage: Louisiana and New Mexico.

Certifications:

• Certifications: NSpire Certified, Certified Property Supervisor (CAPS), Certified Apartment Manager (CAM), Accredited Residential Manager (ARM), Tax Credit Specialist (TCS), and Certified Occupancy Specialist (COS)

• Licenses: Notary Public since 2001

Industry Involvement:

• Actively involved in the state and local apartment associations of Louisiana, serving as the Association Executive of the Shreveport-Bossier Apartment Association for 21 years. 

• Kimberly was selected as a Region 9 candidate for the prestigious NAA’s Leadership Lyceum Program. This selective program chooses 37 individuals from 10 NAA Regions Nationwide, offering a unique chance for development as emerging leaders in the rental housing industry. 

Approach to Property Management:

Kimberly adopts a resident-first approach, prioritizing resident satisfaction and engagement to foster vibrant, community-centric living spaces. She leverages her comprehensive understanding of market dynamics and regulatory compliance to enhance property performance, focusing on strategic occupancy management and proactive maintenance to ensure high standards of living and operational excellence. Her leadership style emphasizes collaboration, continuous  improvement, and innovation, driving her teams to excel in service delivery and property upkeep.

Skillsets and Experience Highlights:

• Leadership & Team Management: Ability to manage and uplift property teams, ensuring excellent customer service delivery and operational efficiency.

• Operational Excellence: Expert knowledge in compliance standards, tax credits, and occupancy regulations, ensuring properties meet and exceed industry standards

• Resident Relations: Proven track record in building strong resident relationships, enhancing resident retention, and community engagement.

A Personal Note:

Kimberly’s passion for the multi-family housing sector is matched by her dedication to professional development and community service within the industry.