Our Team
Raquel Collins
Experience in Property Management:
Years of Experience: 32 years in the multi-family industry, managing a conventional portfolio in the Louisiana market.
Specialization: Leadership in multifamily residential properties and management.
Geographical Coverage: southern Louisiana region: New Iberia, Broussard, and Westlake
Certifications:
Certified Apartment Manager (CAM)
Industry Involvement:
Raquel places a high value on active participation within the broader property management and real estate industry. Her engagement is particularly focused on attending national conventions, essential for staying informed about the latest trends, innovations, and best practices within the industry. These conventions serve as vital platforms for learning and networking, enabling Raquel to connect with peers, thought leaders, and innovators.
Approach to Property Management:
Raquel prioritizes a hands-on and supportive leadership style to ensure the highest standards of property management across her region. Her approach encompasses frequent on-site visits to each property, fostering a direct connection with staff, residents, and the operational dynamics of each location. This hands-on involvement allows her to address challenges proactively and maintain an intimate understanding of each property’s condition and community spirit.
Skillsets and Experience Highlights:
Leadership & Team Management: Raquel, instills a culture of equality and collaboration, ensuring every team member, from groundskeeper to owner, contributes to a cohesive and efficient operation.
Operational Excellence: Strategic focus on maximizing property performance is achieved by maintaining optimal occupancy rates and implementing cost-effective measures through innovative, budget-conscious solutions that directly contributes to enhancing property value.
Resident Relations: Raquel ensures residents are treated with utmost respect and honesty, fostering a welcoming environment. This emphasis on positive resident relations is key to maintaining high satisfaction rates, which is critical for long-term resident retention.
A Personal Note:
For Raquel, property management is more than a profession—it’s a passion. Her dedication to her work, teams, and residents is similar to the commitment one would have for family, highlighting her personal investment in creating thriving living environments.